PRIVACY POLICY

This privacy policy informs the user of the websites www.zugspitzarena.com, angebote.zugspitzarena.com, offerte.zugspitzarena.com, www.magnet-zugspitze.com, arena365.at (hereinafter referred to as "website") about the type, scope and purpose of the collection and use of personal data by the TOURISMUSVERBAND TIROLER ZUGSPITZ ARENA, Schmiede 15, 6632 Ehrwald (hereinafter referred to as "operator").

Responsible party

TOURISMUSVERBAND TIROLER ZUGSPITZ ARENA

Schmiede 15

6632 Ehrwald

Telephone: +43 5673 20 000

E-Mail: info@zugspitzarena.com

Personal data (e.g. name, e-mail address, telephone number, etc) is processed and transferred by the Operator in a lawful manner only – in particular for fulfilling the contractual obligations, due to prevailing legitimate interests of the Operator or based on the consent of the user.

Provided that the lawful processing of certain data is based on the user's consent, this consent may be revoked (also partially) at any time by sending an e-mail to info@zugspitzarena.com. This may affect the functionality of the contents offered on this website.

Furthermore, the user has the right to obtain information on personal data concerning her/him, the right to data portability, the right to have personal data rectified or deleted as well as the right to have the processing of his personal data restricted or to object to such processing. The user may exercise these rights by sending a written request plus a proof of identity to TVB Tiroler Zugspitz Arena, c/o. Datenschutzbeauftragten, Schmiede 15, 6632 Ehrwald, Österreich.

The user also has the right to lodge a complaint with the responsible Austrian Data Protection Authority (Hohenstaufengasse 3, 1010 Wien, dsb@dsb.gv.at, www.dsb.gv.at)

The operator's certified data protection officer is Mr. Dipl. Ing. (FH) Anton Greil, who can be reached at
anton.greil@compliant-it.eu

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact info@zugspitzarena.com .

The Austrian data protection law as well as the Regulation (EU) 2016/679 (GDPR) form the legal basis for data processing. In the following, the legal basis is specified in the respective data processing chapters.

Notwithstanding the specified deletion details for the individual data processing chapters indicated below, deletion is omitted to the extent that the personal data to be deleted is used for other legal processing options (e.g. self-promotion) pursuant to this data privacy statement.

The operator processes the following data each time this website is accessed: Name of the website accessed, requested file, date/time, amount of data transferred, notification of successful retrieval, browser type/version, operating system, previously visited page and IP address.
Your data will be deleted one week after you have finished using the website.

The legal basis for this processing is based on our legitimate interest (Art. 6 para. 1 lit. f GDPR). This is to provide a stable and secure website.

Furthermore, we process your personal data on the basis of your consent. These are linked with the help of tools. Details can be found in the cookie banner and in the cookie declaration. This enables us to improve our services for you and better adapt them to your needs.
Your data will be stored until revoked. In addition, we reserve the right to delete your data at any time in the course of data cleansing and system changes.

The legal basis for this processing is your consent (Art. 6 para. 1 lit. a GDPR).

In order to protect your transmitted data in the best way, the website operator uses SSL encryption. Such encrypted connections are marked with the prefix "https: //" in the URL of your browser's address bar. Unencrypted pages only feature "http: //".

All data you submit to this website - such as requests or logins - cannot be read by third parties thanks to the SSL encryption mode.

In accordance with Section 174 (4) of the Telecommunications Act (TKG) and Art. 6 (1) (f) GDPR, the operator reserves the right to process the following data within the narrow framework of the provisions for its own advertising purposes: title, first and last name, e-mail address, telephone number, street, zip code, country, and to use this data to send offers and information on the operator's services and offers by post or e-mail. The user may object to the processing of his/her data for this purpose when it is collected and at any time thereafter by sending an e-mail to info@zugspitzarena.com.

When contacting the operator (e.g. via contact form, e-mail or via specific forms for ideas, suggestions, sustainability proposals, etc.), the following user data is processed if provided by the user: Title, first and last name, e-mail address, telephone number, street, postal code, country as well as content-related information on the respective request (e.g. period of stay, type of accommodation, specific ideas, suggestions or other information provided).

This data is processed for the purpose of processing the inquiry, including follow-up questions and for improvement measures (e.g. suggestions for sustainability).

The personal data is stored for a period of up to 24 months after the processing of the inquiry or suggestion has been completed. At the end of this period, we will check whether further storage is necessary for the assertion, exercise or defense of legal claims or for any other legitimate purpose. If this is not the case, the data will be deleted or anonymized.

Processing and use will only take place to the extent necessary for processing the respective inquiry, providing the requested service or implementing the proposal.

In the course of this data processing, the personal data collected may be passed on by the operator to the following third parties (data processors):

• Feratel Media Technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, Österreich
• SAINT ELMO’S Management GmbH & Co. Beteiligungs KG, Kaulbachstr. 4, 80539 München, Deutschland
• PlusServer GmbH, Hohenzollernring 72, 50672 Köln, Deutschland
• Outdooractive GmbH, Bayerhamerstraße 47, 5020 Salzburg, Österreich
• General Solutions Steiner GmbH, Bruggfeldstrasse 5/III, 6500 Landeck, Österreich
• Elements.at New Media Solutions GmbH, Gusswerk Halle 6, Söllheimerstraße 16, 5020 Salzburg, Austria
• Diewebsigner.com GmbH, Siberleithen 4, 6633 Biberwier, Österreich
• Intermaps Software AG+GmbH, Schönbrunner Straße 80/6, 1050 Wien, Österreich
• ProMedia Kommunikation GmbH, Maximilianstraße 9, 6020 Innsbruck, Österreich
• Regiondo GmbH, Grafingerstraße 6, 81671 München, Deutschland
• G.A. Service GmbH, Siezenheimer Straße 39, 5020 Salzburg, Österreich
• HubSpot, Inc., 25 First Street, Cambridge, MA 02141, USA
• Companies in the booking portal of the TVB Tiroler Zugspitz Arena, see: To the booking portal

The processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or pre-contractual measures. In the case of other inquiries, processing is carried out on the basis of our legitimate interest in processing your inquiry in accordance with Art. 6 para. 1 lit. f GDPR.

In this context, please note the General Terms and Conditions for the Hotel Industry (AGBH).

As the operator of a booking and brokerage platform, the TVB has been obliged to keep records of the booking transactions brokered via the booking and brokerage platform in accordance with Section 18 (11), (12) UStG since 01.01.2020 and to submit them to the tax authority once a year, either on request or automatically, depending on the annual turnover. Transmission shall take place automatically once a year if the annual turnover of the booking platform exceeds EUR 1,000,000.

For this purpose, in accordance with § 4 Sorgfaltspflichten-UStV

1. Name, postal address and email, website or other electronic address of the landlord
2. VAT identification number or national tax number of the landlord, if available
3. Bank details or virtual account number of the lessor, if available
4. In relation to the service:
   a. Description of the service
   b. The fee paid for it (= turnover generated via the platform)
   c. Location of the accommodation establishment
   d. Booking period, if known, otherwise booking date
   e. if available, a uniquely assigned transaction number
   and stored for 10 years from the end of the year in which the transaction was made.
    

The lawfulness of this processing is based on Section 18 (11), (12) UStG in conjunction with Art. 6 (1) lit. c GDPR (fulfillment of a legal obligation).

This website contains links to other sites. Please note that we assume no responsibility for the data protection practiced on other sites and the content published there. The data protection guidelines applicable to the embedded links and external content can be found on the corresponding website. In particular, we would like to point out that the use of embedded map services may result in profiling under certain circumstances, whereby data protection also applies to the external links, iFrames or similar. means are also responsible for data protection.

If you use our application form, we process the personal data and application documents you submit to carry out the application process and to select suitable candidates for employment.

If we are unable to consider your application, we will delete your data 6 months after completion of the application process. If you would like us to consider you for future vacancies, please give us your consent.

We will not pass on your data to third parties and will only use it for the stated purpose. The legal basis for the processing of your data is Art. 6 para. 1 lit. b GDPR (implementation of pre-contractual measures) and, if applicable, your consent (Art. 6 para. 1 lit. a GDPR).

From time to time, visitor data is collected on our website by means of temporary campaigns such as surveys, etc. Participation in these campaigns is voluntary. Participation in these campaigns is voluntary, so visitors can decide for themselves whether or not they wish to disclose personal data. This data may include personal data (such as name, e-mail address, telephone number), demographic data (e.g. zip code, age group) or other information. The data is used to provide visitors with the requested service. Information collected through surveys is used to improve our website and services and is deleted after 5 years.

Users participating in prize games offered by the Tourismusverband Tiroler Zugspitz Arena, agree that personal data (title, first name, last name, e-mail address, telephone number, postal address, ZIP code, country, date of birth) are collected.

By participating in the prize game, the user gives his/her consent, in accordance with art. 6, par. 1, point (a) GDPR, that all personal data entered is stored by the operator and used for the prize game, in particular for the purpose of assigning the participation requests to single participants, picking the winners and notifying them personally.

Personal data is stored for the duration of the prize game and - for processing any prize claims and damage claims - for a maximum of 40 months. Afterwards it will be permanently deleted.

By participating in the prize game, the user agrees that the name will be published on this website in case she/he is among the winners.

If a user subscribes to the newsletter published by the operator, all personal data - i.e. title, first name, last name, country and e-mail address are collected and processed. The user then receives personalized e-mails, published by the operator (Newsletter), containing information and offers tailored to personal preferences.

By subscribing to our newsletter, the user gives his/her explicit consent, in accordance with art. 6, par. 1, point (a) GDPR, that all personal data entered are used for sending newsletters on a regular basis.

Newsletter subscriptions occur within a "double opt-in" process. After signing up for the newsletter, a confirmation and authorization e-mail is sent to the user's email address. This e-mail also contains a confirmation link to complete the registration. It ensures that only the authorized user of the e-mail address entered can subscribe to the newsletter.

The user can unsubscribe from the newsletter at any time. An ‘Unsubscribe’ link can be found at the end of each newsletter. Alternatively, the user can also send an e-mail request to info@zugspitzarena.com, marketing@zugspitzarena.com to unsubscribe from the newsletter. After unsubscribing from the newsletter the user's personal data is deleted from the newsletter mailing list within 4 months.

The operator uses so-called "embedded" social media plug-ins (interfaces to social networks) on the website. When you visit the website, the system automatically establishes a connection with the respective social network due to the integration of the plug-ins and transmits data (IP address, visit to the website, etc.).

The data transfer takes place without the intervention and outside the responsibility of the operator. The user can prevent this data transfer by logging out of the respective social networks before visiting the website. Only when "logged in" can the social network assign specific data to the user's activity profile through automatic data transmission.

The automatically transmitted data is used exclusively by the operators of the social networks and not by the operator. Further information on this, including the content of data collection by the social networks, can be found directly on the website of the relevant social network. The privacy settings can also be adjusted there.

The social networks integrated on the website are:

Facebook ("gefällt mir")

META, 4 Grand Canal Square, Dublin 2, Irland ("META")

Further information can be found at: https://de-de.facebook.com/policy.php.

X Corp.
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland.
Further information can be found at: https://x.com/de/privacy

Instagram

META, 4 Grand Canal Square, Dublin 2, Irland ("META")
Further information can be found at: https://help.instagram.com/155833707900388.

Pinterest

Pinterest Europe Ltd, Palmerston House, 2. Stock, Fenian Street, Dublin 2, Irland
Further information can be found at: https://policy.pinterest.com/de/privacy-policy.

LinkedIn

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland
Further information can be found at: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy

TikTok

TikTok Technology Limited, The Sorting Office, Ropemaker Place Dublin 2, Dublin, D02 HD23, Irland
Further information can be found at: https://www.tiktok.com/legal/page/eea/privacy-policy/de

This website contains social plugins of the social network YouTube, operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. By visiting one of our websites that contain such a plugin, your browser will set up a direct connection with the YouTube servers. By linking the plugin, YouTube receives the information that you have visited the corresponding page of our website. If you are logged in to your YouTube account, YouTube can associate your visit to your personal account. You can prevent this by logging out of your YouTube account. Please find more detailed information on YouTube data sharing and data privacy at http://www.google.de/intl/de/policies/privacy.

Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. („Google“), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics verwendet Cookies, die eine Analyse der Benutzung der Website durch den Nutzer ermöglichen.

This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics applies cookies that enable an analysis of how a person uses the website.

All data generated by the cookie about the use of this website (including the user's IP address) are transmitted to a Google server in the USA and stored there. A specific European Commission "Adequacy Decision" has been made for the transfer of personal data to the USA.

Google will, on behalf of the operator, use all data submitted for the purposes of evaluating the person's use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also forward this information to third parties if required to do so by law, or if such third parties process the information on Google’s behalf.

In case of activation of IP anonymization on this website, Google will truncate your IP address within the European Union or in the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and truncated there. The IP anonymization is active by default on this website.

The user can refuse the use of cookies within the scope of Google Analytics by selecting the appropriate settings in the browser. In this case, however, the full functionality of this website may not be available. Furthermore, the user can prevent Google’s collection and use of data generated by the cookie and related to the use of the website (including the IP address) by downloading and installing the following browser plugin available at: http://tools.google.com/dlpage/gaoptout?hl=de.

For more detailed information on Google Analytics terms of use and data protection/privacy please go to: http://www.google.com/analytics/terms/de.html.

This website uses Google Remarketing. Google Remarketing is an ad service provided by Google Inc., that targets specific ads to previous visitors of the website.

Third-party vendors, including Google, place ads on websites on the internet. They make use of cookies to place ads based on the user's previous visits to this website. Users are identified again through cookies that are saved to the web browser. With the help of such cookies the usage of the website is analyzed in detail and then used for specific product recommendations and interest-based advertising.

If users don't want to receive interest-based advertising, they can change the settings in the Ads Preferences Manager to deactivate cookies via Google and adjust ads in the Google network by opening the Opt Out page in Google's ad settings. Alternatively, users can deactivate the use of cookies by third-party vendors by opening the Consumer Opt Out page of the Network Advertising Initiative or by deactivating the use of cookies in the browser.

More detailed information: https://support.google.com/adwords/answer/2453998?hl=de

On our website we use technology from The UK Trade Desk Ltd. (Co. No. 8539108), 10th Floor, 1 Bartholomew Close, London EC1A 7BL, United Kingdom. The Trade Desk offers a technology known in the advertising industry as Demand Side Platform (DSP). In simple terms, this means that it can manage digital advertising campaigns across a variety of channels including websites, apps, audio platforms and smart TVs.
Cookies are used to collect pseudonymous data and data that does not identify individuals and transmit it to The Trade Desk. This includes in particular, but not exclusively, your abbreviated and thus pseudonymized IP address, date and time of the website call, location of the device with which you access our website (e.g. by the GPS signal of the device used, Bluetooth or the WLAN signal), page calls and interaction with the site and the referring site (referrer). This data is transmitted to the Demand Side Platform and linked there with your pseudonymous ID. This happens across all websites on all platforms that use this technology. The purpose of data collection and processing is to deliver only advertisements that are based on your previous interests and are therefore more relevant to you. Your personal data will be pseudonymized by The Trade Desk prior to transmission to the Demand Side Platform. The data will not be passed on to third parties and will be automatically deleted after a maximum storage period of 90 days. There is a third country transfer to the USA.
Further information on the technology used by The Trade Desk and on data protection can be found under the following link: http://thetradedesk.com/general/privacy-policy
When collecting data, we rely on your consent according to Art. 6 para. 1 letter a EU-DS-GVO for the corresponding data processing, which you can of course revoke at any time by changing your privacy settings

We reserve the right to change this privacy policy. We therefore recommend that you read this statement at regular intervals. The changes will not come into effect retroactively and we will not change the way in which previously collected data is treated.